ME: Good morning, [COMPANY NAME], how can I help you?
TELEMARKETER: May I please speak to Mr [NAME OF MY BOSS]
ME: May I ask who's calling?
TELEMARKETER: This is American Express.
ME: Would this be a sales call?
TELEMARKETER: [PAUSE] We... wouldn't be selling anything over the phone...
ME: Ah, so it is a sales call.
TELEMARKETER: Uh, no...
ME: Yes it is.
TELEMARKETER: Um...
ME: I'm afraid I am not authorized to put this sort of call through
TELEMARKETER [HUFFILY]: What do you mean, 'this sort of call'?
ME: Calls from American Express.
TELEMARKETER [BLUSTERS]: And who told you that you are not authorized?
ME: Our company director.
TELEMARKETER: Oh, Mr [GETS THE NAME OF MY BOSS WRONG]
ME: Yes. Except that isn't his name. But good try!
TELEMARKETER [SOUNDING UPSET]: And when did he tell you this?
ME: Several months ago, around the time that he found out his girlfriend was having an affair with an American Express executive.
TELEMARKETER: [FAINT SQUEAK]
ME: Oh yes, it was very traumatic. It was a female executive actually, so he's had that to deal with as well. I think he thinks it was his fault somehow. He's now having major issues with gender confusion, but he's working through it with his therapist.
TELEMARKETER: I hardly think this is appropriate...
ME: Oh it was VERY inappropriate. They had just opened a joint account when she left him, with American Express actually. So it was supposed to be a serious relationship...
TELEMARKETER [IMPATIENTLY]: Can you PLEASE just put me through to Mr [NAME OF MY BOSS]
ME: Oh, you got his name right this time! Well that's better. But he's still not interested in taking this call. Not after all the trauma. If he so much as hears the words 'American Express', he breaks out in a rash and gets vertigo.
TELEMARKETER [ANGRILY]: WELL THEN IT'S HIS LOSS!!!
[SLAMS THE PHONE DOWN]
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